Essentials of Negotiation: Mastering the Basics for Everyday Interactions

Negotiation is a major part of our lives, often without us consciously recognising it. Mastering the art of negotiation is therefore crucial to navigating a range of everyday interactions and is an indispensable skillset for personal and professional growth. Whether you’re managing workplace dynamics, resolving personal conflicts, discussing salary adjustments, or making significant purchases, mastering some of the skills of effective negotiation can help you successfully advocate for yourself whilst simultaneously building stronger relationships, fostering cooperation, and delivering mutually beneficial outcomes.

In this transformative workshop, you will be equipped with the fundamental skills of negotiation. Using the renowned case study method pioneered by Harvard Business School, you will learn the core principles, frameworks, and techniques that underpin a successful negotiation. Case studies are tailored to the local context, providing relevant and relatable scenarios that make the learning process engaging and impactful. Interactive components, where participants take on different roles within various scenarios, help develop the powerful skills of perspective-taking, strategising, and active listening, ensuring hands-on, practical learning.

By the end of this course, you’ll have a set of tools and strategies that will help you approach both single-person and multi-person negotiations adeptly to maximise positive outcomes. You will learn how to prepare and plan prior to negotiating, think carefully and creatively about everyone’s interests and goals, and construct creative solutions that bring about mutually beneficial outcomes. You will also develop soft skills such as enhancing your confidence and assertiveness in negotiations, strategic thinking, and refined problem-solving capacities.